Thursday morning (non public holiday) just reach 7:30am. Come early end up will get cut que (Malaysian style). No point come too early. Park ur car at the empty land behind the building.It's free.

New branch (3 mts old), open on weekends 7.30 am till 1pm. Come at 7-7.30am. Passport photo will be taken on the spot (wear dark top, tudung ) otherwise can loan from the rack. No need to bring photo.

Reached here at 7.36am able to get the 18th. The whole process took 1.5 hours to get the passport. They will ask you to take off yourcontact lens in front the counter before you can take picture.????

Server down today Monday(after ramadan) at 10:30am, rush hour 100+ ppl waiting, no new ticket allow to take. Better prepare for this situation if u come at rush hour. Try again later

Kakak imigresen tipu kata mesin fotostat rosak suruh g fotostat ic kt tmpt lain. Yet ada ja pegawai imigresen lain tlg fotostatkn ic client and the mesin x rosak pon!. Sabar je lah -.-

Surau and toilet only available in the adjacent building across the street.

Don't park yellow line , lock tire here. Park at open space parking , its free.

Don't come at 10am rush hour, 12:30-2pm (lunch hour) and 2pm(60 ppl wait long Q at ticket counter after lunch break). You will be sorry to experience the slowest SLA at JIM.

Kids below 3years old, pls take ur own passport photo at photo studio b4 come.. ???? if not next building(for visa) have a shop. Rm15 per 4pcs..

Bilik penyusuan(nursing room ) is available here. Thanks for so considerate

Quick service . Free wifi while you wait!

By the time the door opened at 730am, i was the 18th person. Adeyy

I'm surprise it's such a huge building but they do not have public toilet & you'll neeed to walk across to another building for toilet . =.=

Sila pakai tudung hitam ye anak anak. If you dont wanna wear their tudung makcik. Phewwh

Not a good day today . Got here before 7:30am then was asked to queue at the ground floor. Finally release to get numbers but offline and now is 8am.

They should have public toilet at level 3. They have free wifi .

Bloody long queue. Expect a 6 hour wait for your passport to be processed. Debit/credit card payment only as they no longer accept cash. Poor ventilation and stuffy

To do your passport

No longer operate during weekend

& perhaps it's not my lucky day today , I've waited 40mins for my number to be called, 1 hour to make payment, another 1 hour to pungut my passport. I came @ 8.30am. It's not an hour service after all.

No 1080 please come back on 12pm. Don't waste time sitting there

Urus permit lg kita

Systematic

UTURN PASSPORT SERVICE ROGER SAYA / 01123024085

Bini jamal abdillah yang bayar buat pasport 2018,bini baru dia ni

pastikan IC anda elok. Pakai tudung gelap. Akak yg pakai tudung cerah kena tukar tudung gelap, nak betulkan tudung pun dah 10 minit. Buang masa. Datang selepas sejam selepas buat bayaran.

Jamal abdillah buat pasport bini baru dia 2018

Kaunter byk, tempoh proses yg lbh cepat . Elok dtg awai utk avoid kesesakan.

Buat passport tp kat vip room,15minit siap.jgn jeles hahahha

Cepat dan mudah! 1 jam saja nk buat passport .

Beratur dari 730am.

Kenapa takde sistem rehat bergilir? Kalau ada tak payah tutup kaunter between 1-2