I highly recommend this hotel . the staff is very friendly , rooms are clean & everything is very accommodating.

Really excellent old school hotel . A+ service from the staff from start to finish. Loved the decor and historic feel. Well situated in downtown GR as well . Highly recommended.

Beautiful hotel , great meeting rooms. Perfect for an event for 250 people.

Amazing service from the valets, front desk, bartenders and wait staff . This hotel is beautiful and spotless. We definitely want to stay here again. 5 star hotel !

Immaculate hotel and view of the Grand River . Great food and near all the major attractions . Need help planning your stay, make use of the concierge/ resource desk.

Awesome pool and hot tub , very modern here in the tower

Check out the fitness center on the 4th floor of the Tower . Rooftop basketball and tennis courts are pretty cool.

Cygnus 27 1/2 price apps and drinks for happy hour Monday-Friday. Accommodating for young kids too

Beautiful place to stay. The older rooms have a wonderful charm about them. Polite staff and within walking distance of everything in downtown Grand Rapids.

Best place around. Location is great.

Great place to stay staff is very nice rooms are very clean and great places to visit nearby

This is a great place! Check in with Jackson at the front desk! Super nice!

So far a really nice Hotel with nice staff and great confi bed!

The beds are amazing. Stay in the tower , higher the better :) awesome view ! Love GR

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Great hotel and view ! Tower stay, the higher the better. :)

View from the Alaska Tower Suite is great - right over the river .

Love this hotel . Tammy D. Is great to work with when planning conferences

Charming hotel . Clean rooms . Friendly staff .

One of my favorite places to visit.

Classic and perfection serving Five star service

Very elegant

Beautiful lobby in the old portion of the hotel !

Mitt Romney held a fundraiser at the Amway Grand Hotel in Grand Rapids, Michigan on June 20, 2012. NBCpolitics.com Read more

Great Place to Stay.. The old rooms have such great charm. Everything is within walking distance

Very submissive staff . They will do ANYTHING you ask.

$3 charge for silverware!! I get better service at the holiday Inn !!

Wonderful hotel , great place to hold a conference !

Water pressure is horrible. The AC is soooo loud . There's no refrigerator in the room. The swimming pool is being repaired on the hottest week of 2013!

Great hotel . Friendly staff . If u drop an earring down the sink, call Bob in Engineering. He's the man.

Great hotel and best of all FREE Internet!

Check out the great selection of Michigan made products in Plaza Essentials Gift Shop .

The cheddar ale soup is very good!

Best Hotel I've stayed in the staff is great!

Bkfast and happy hour on the 25th floor are nice respites in your day. Attentive service too!

Walls are super thin... hope you like your neighbors conversations.

Beautiful place for a conference !

Parking is extremely expensive . Room is also expensive . Free internet is great.

Great Facilities, use for your next convention

The pool and fitness area is nice but it's an extra $5 charge per day.

This place is stuck in a time warp. It all seems so antiquated .

Love the in-hotel restaurants !!

Fantastic Location in Grand Rapids!

Great pool, two hot tubs <3

Great hotel . Crew scheduling is finally starting to get it.

27th Floor bar is so cool

Classy hotel bar . Good place to chill after a long biz meeting kind-of-a-day.

Great pool area , just walk through and they won't charge you the $5 per day fee.

Slow Wi-Fi

The valets here get buck