Large balcony with great view . Good coffee at same price as other chain stores (phew~). Helpful staff ^^ no separate smoking area though.

A nice break from the chaos of Hanoi. Grab a hot green tea latte (54k) and maybe a pastry (~40k), relax, and take in the view of the lake .

free wifi,music good with jazz ,quite large space but u should seat outdoor for enjoy fresh air & watching living Hanoi than indoor,toilet ok,

Must visit coffee shop of an well-known coffee chain in VN, Highlands. Place to view the Lake from highness.

Coffee nice, good breeze being up high and nice view of the lake . Not a lot of English spoken when we were there, overall fine.

The green tea latte is just so so only. The caramel cheese cake is too soft like a melted ice cream ! ????

Excellent views of the chaos below, free wifi and good coffee , didn't try the food. Perfect place to take a respite after a long dander..

I really liked the peach lemongrass tea .

The coffee quality dropped in the past few years

Great views of the lake , a lovely place to sit and relax.

Coffee is consistent and 3 million times better than sbux. Service is A+ but smokers stink up the whole damn place. Highlands needs to expand outside of Vietnam !

The Highlands Caramel Cheese Cake is a must-try! Yummy

If you ever had a broken heart, you know it takes time and here comes the hardest part: he’s still on my mind.

The Starbucks of Vietnam . Except the actually serve good coffee

Perfect coffee ı recommend americano

The vietnamese koffiecheesckake is a must. A killer dont miss it

Be aware that smoking is allowed here! That was a bit surprising for this Canadian!

Great selection of coffee and nice view !

Good view of Ho hoan kiem, though I'd rather go upstairs to city view cafe for much tastier food and drink, with wifi to boot

For all Belgians: next to the bar on your way to the WC there is a Belgian poster...

Beautiful view . Comfortable seats .

Atmosphere and Vietnamese Coffee

Great music and the lovely place for a cold day!!

Free WiFi and nice view !

Nice coffee , a must try station.

Killer cheesecake at this and the other Highland Coffees... Do try!

The parking is so inconvenient...and the menu is worse and worse!! I was in love with "american breakfast " but now they don't service it anymore,instead of this is some terrible bread !!!!

On 3rd floor and great view of the lake ! Got myself a free coupon for highlands coffee :))

No wifi pw. Noisy inside. Service so so. from balcony can see stunning n chaotic crossroad below. Drinks' price cheaper than Cityview's on 5th level ;)

They're playing the same Happy New Year song on repeat. ???? It wasn't bad the first five thousand times but then we had to tell them.

Caramel freeze is delicious

ordered twice and sat for 49 minutes w no drink....pass

Tropical mango is the best! Good view !

Uh there are as many Highlands Coffees in Vietnam as there Starbucks in Los Angeles. Please be more specific!

Up stair F3 or life inside n take view point in Hanoi

Serenity overlooking the chaotic traffic below. Iced Coffee is over priced. But the ambiance comes with it.

Repeat again....

Loneliness + 'Astronaut' - Simple Plan + Coffee + 10PM

Gửi xe ngay phía dưới tốn 15k

Smokers paradise. Blech!!

Tap that free Wi-Fi!

Better to come at night :)

Coffee time. :)

Nothing's good here

Very nice spot to see the chaotic traffic below, service is not so good though and prices are high for a mediocre quality

Great view on balcony . god coffe apparently but tea tasted burned. Decent if pricey food, though mediocre service.

Nice view but noisy

Goodview ok

Nice view of the lake and the busy intersection . The coffee is alright.

Aussicht vom 3. Stock auf das Zentrum, freundliches Service . Auf jugendliches Publikum ausgerichtet (Kaffee im Kunststoffbecher). Einige Plätze im Freien !