Making technology work for you.
2420 W Loop 289 (Spur 327 & West Loop 289) Lubbock , TX 79407 United States
| Credit Cards | Yes (incl. American Express) |
Incredible customer service, traveling here for business and left my Lonovo laptop charger at home.They were able to find the exact fit hiding inside a universal charger box.
Two weeks after Galaxy NOTE Pro series released to public, BestBuy store Samsung employees (@ Lubbock and Abilene) tell me there's NO SUCH THING . Then I show it to them on BestBuy.com. #techtarded
On HP ink Staples is cheaper in all areas of black XL ink and black ink, and color ink. $4 less. $1 less. & $8 less at Staples. Best buy has 15 day return policy. (60 days for reward zone members)
If it's a very new, just released tablet or smartphone, sometimes the store employees tell you it's not released yet. You have to show them the product online, i.e. BestBuy.com before they believe you
Weeks after Galaxy NOTE Pro series public release , BestBuy store employees say there's NO SUCH THING , and ask why would I think that? On my phone, I show it to them on BestBuy.com. #techtarded
Buying a laptop?? Hunter is super smart and VERY helpful! Buy from him, we are!
Very helpful and great service! Also can match any prices!
Buy the warranty for anything apple !!!! Best buy has the best warranty for EVERYTHING!!!!!!
If you are looking to get a phone, talk to Clay. Excellent customer service.
Always taking my money lol
Awesome staff ! Guy helped me find the PERFECT computer mouse :D
It'd be a good idea to schedule an appointment with Geek Squad.
Just dropped some $ on a Yamaha home theatre system. Staff was a great help
If you need your apple products fixed, don't do it here. Their not an authorized apple fixer.
Definitely don't bother shopping here at all. I have been in Lubbock for 2 years and have yet to NOT have an issue with their customer service. You're honestly better off shopping online.
Just don't even come here. They have the worst customer service. Wanted to buy an iPad, stood there for 15 minutes and was never asked if I could be helped nor was an employee anywhere around. Stupid!
The best Best Buy Ive been to. This place is amazing.
So crowded ! And took awhile to get any employee to help!
Don't try to return anything unless you want a struggle
Don't ask their staff about video camcorders. They don't know anything about what they're selling.
Worst music selection ever! Most of the time they don't get their new releases in on release day!!
Ask for Aaron Beard, he provides great information, is friendly, and isn't pushy at all. Hands down the best experience I've had in a wireless store! - Jediah Cummins
The customer service at this location is fantastic! They have always been extremely helpful to me even though I am technologically illiterate! - Kyle Vernor
The mango smoothie and the marshmallow squares at the snack bar are divine! - Scott Franklin
Check out Goody's World Famous Popcorn! Best popcorn in town - Shady Wheeler
Skip the lines and buy at the kiosks inside the theatre. Swipe a card and you're in. - Lin Humphrey