Their new upgrade is really a very efficient way to handle and accomodate more clients in a short period of time. Plus they will be the ones to approach and look for you while you wait. ????????

You don't any other choice but to line up and wait. I suggest you wake up early and line up early so you don't have to wait for a very long line . Chill , listen to music , play games while waiting

It's great to know that their sim replacement, even for pre-paid subscribers is now free! And it comes with a tri-cut feat - nano, micro and the original one!!????????

Expect high traffic since its the most accessible globe store. Great service and store design????????

Avail of their Unli Promos everytime you pay your bill . Either Unli Surf , Unli Call and Text to 1 Number or Unli Text to ALL Network for 7days! :) Promo lasts until July 31, 2012 

For Ian S. just go to JTech at JY Square mall 2nd floor, they original apple gadgets and accessories and reasonable prices. 50.00 ra if magpa microsim ka, im using 4S also.

If you're complaining about issues with the 3G/LTE network not working at home, they'll tell you to wait a few months. You line up and wait an hour and get that answer. Wow!

Globe store under renovation. Instead of having a booth where you can do stuff, now you have to go all the way to SM

I waited for 45mins for my name to be called just as how i was instructed but i waited in vain!

Once you get your number.. Roam around ayala's every stall and boutique and when your back your still on the waiting list. SUPER SLOW!

They have a free dedicated Wi-Fi here. Its very fast compare to sm free wifi . Ask for the passcode.

Service is now a lot better than before.

Watch out for our opening on July 17! We're planning to give out surprises and freebies on the big day!???? #globethenextact

Better cust. service than other branches. Reps would help you even if you don't ask for assistance :)

no wonder only a few can access the free wifi in the mall . most of their demo phones are using it!!!!

They can replace your lost SIM, with your number retained, but you have to provide a notarized Affidavit of Loss (hassle!)

If you're going to pay the bill via the machine, avoid long lines by going there early. ???? Make sure your hands are dry as well before touching the machine.

For hassle-free bill payments , enroll account and pay through BPI Expressonline (for BPI account holders).

6 months warranty on accessories and 1 year warranty on the device. Take note and make use of it when the need arises..

Be patient. this is Cebu ayala. expect it since this is a business center around the city .

On Globe customer service, they can serve 8 people within 50 minutes. I actually did a nice nap while waiting for my number.

Like it her than ayala na it takes 1hr to jusy for payment .

What's my retention phone after being a loyal subscriber to your unlisurf plan for almost 2 years?!

service is quite good ????

Pay ur bill on or before due date and get a raffle ticket for their bb curve 9360 raffle draw on oct to november..

Reps are not willing and happy to serve! It's so opposite to their TVC!

Started Aug. 15, 2012: If you pay your bill late, you will be charged with late payment fee of 50php. Be sure to pay on time!

Srsly Globe.. you need to work on your customer service and your pace..

Topsy-turvy! So many things going on. Samok sa mata.

So far happy with the service but the wait is just too long... Not a good place to go if you are in a hurry!!! Expect an hour or two before your number gets called.

It's the Globe Center, and yet it's own connectivity is quite lousy tsk tsk

Cool phones and gadgets + free wifi + bpi atm + sofa = Chillax while waiting

They have a BPI atm inside :)

Line is long every week days, i suggest you pay your bills at BDO ayala.

The line really is long.. good thing i could walk around the mall while i wait.. ;)

Can only entertain customers up to 8pm.

Super slow specially in casher. Why? Try sm much better service for a small shop.

Globe's costumer service representatives seriously needs to improve their facial expressions. They don't seem happy.

Use their self service payment for a faster transaction

Payments done here do not post real time. Unbelievably inefficient. But then again, it’s Globe.

Gave me an iphone 6 just within the day

Patience is a virtue when you drop by here

Great phones and plans....

Some of their policies are not customer friendly ....no options given if using a pre.paid sim...lost 600php worth of load and 80php gcash because they were not helpful...

Line is effing long and theres only one incharge at the EXPRESS SERVICE lane. Very annoying!

NEVER USE UR CREDIT CARD IN PAYING BILLS!!!

Functioning sample phones that you can try

Never pay your bills during payday. they always turn their billing system OFFLINE!

Love the free wifi and some cool phones for use!

Service here is slow. GLOBE at SM and JCenter are way efficient!