Guests Wowed by Grand Rapids Hotel's FacilitiesWelcome to the always-accommodating Holiday Inn® Grand Rapids - South hotel, a number-one stop for business and leisure travel in Grand Rapids. The hotel's remarkable facilities, from state-of-the-art meeting space to the Little Dip indoor splash pad...
6569 Clay Ave SW (at 68th St) Grand Rapids , MI 49548 United States
Credit Cards | Yes (incl. Discover & MasterCard) |
Wi-Fi | Free |
An affordable stay for business travelers. The ceilings are thin, so stay toward the top floors. The customer service is excellent! The manager, Sadir, offered me homemade Indian Tea , Namste!
They have a huge fish tank in lobby! Entertained the kids while I checked us in! Well spent $ & worth the drive! They even were showing a movie for kids in the lounge room at night! Nice manaegment!
Great place if you have little kids- there's a Waterpark inside ..... Needs more improvement in housekeeping like dusting the rooms!
Walls are paper thin, and dorrs slam hard.... Couldnt sleep all i heard all night was yelling and screaming .feet stomping and doors slaming!!! other than that it is a beautiful hotel
This hotel has a nice water park attached to it and they have the extra firm foam beds. Not a bad deal for ~$100 night.
Walls are thin and staff was rude. Pool water was 82 degrees so it was chilly. Hallways are cold also so going to the room from the pool was cold and hallways colder than they should be its winter.
Water park is fun. Staff needs much better training in customer service. Lifeguards don't guard anything but there cell phones. Wish they could get there stuff together. Then this could be great.
Slide and whirlpool are out of order. Wish they would have told me when I called.
Would NEVER recommend this place to anyone. If you are going to have a birthday party there, don't! The owners and customer service are the rudest I have ever experienced. They ruined the whole stay.
Nice rooms. The water park was fun.
Don't get an adjoining room.
This place sucks. I don't think there is any insulation. I heard every door close all night long.
Rooms are nice, customer service is horrible! Will never come back!
The restaurant next door is pretty good & cheap. - Ben Barnes
Very nice rooms. Fridge and microwave in rooms, very clean. - Patrick Bliss
Don't smoke in the rooms. The place is clean and what I've come to expect from a choice hotels member. The bed ain't bad either - Donovan Dudlext
Wonderful service! We came with a child who suffers severe food allergies and they were very accommodating. - Miranda Werner