Their business model was the topic of a Harvard Business School case study! Best customer service ever experienced in a restaurant worldwide. Free manicures while waiting!

Absolutely incredible service. Bag for my phone, cover for my jacket , apron for me, unlimited chrysanthemum tea and soy milk .

I really love the hotpot here. and the food is so fresh and delicious.

Service is excellent, pricing is reasonable, the place is clean and variety is decent. Waiting area helps to make waiting less painful with snacks and board games available.

Service was great! Side dishes were great, my main meal was mediocre. Was w/ vegan / vegetarian and the staff were more than accommodating and came over to tell us each specific ingredient!

Very good service and food here! Price is not so expensive !

Cost 1 and half hour for a table...

情人节一个人去的。如果想吃两种口味但一个人去吃不了鸳鸯锅，可以点一个四格的，然后将其他汤点成免费的水。如果一个人去的话，服务员会摆个????在你对面，一时不知道感觉是好点了还是更孤独了。