The Ontario Suite is stunning and has easy access to the spa .

Be sure to stop in and have a frosty one with Andy and Christy at Horizons Lounge !! You will not be sorry, as they are a couple of Grade-A ass kickers!!!

Spectacular gardens . We were here for 3 nights will DEFINITELY be back. Incredible service, always greeted with a smile & hello!

Sunday buffet not great @late seating. Hot food tepid, entrees dried out, dessert spread limited. Same price @1:00 p.m. as 9:00 a.m., quality should remain. Employees and ambiance pleasant, as usual.

Good hotel though the staff could be a bit more on the ball. Great amenities and location.

Have lunch at wagners winery/brewery. Great place to try great food, local wine , and craft beer while enjoying the view of Seneca lake .

Nicely remodeled rooms, free valet and a large fitness center make this a great stay.

Chris is the best bell hop ever!! A great and friendly employee

Scenic Views and great music 🍝 🎼🎤🎹

Updated in all the right places. Clean and comfy . I would stay again on business

Ask for spa manager Serena. She is the epitome of great customer service!!

Great bar ; nice menu; beautiful views .

Beautiful peaceful setting

Free shuttle to airport , take advantage of it because a taxi is very expensive .

Great place to stay on your wedding night :)

Beautiful view

Food, beds, wifi and spa

Get a drink and listen to The Swooners on Thursdays.

Great view and Live Music . Have a Martini and take a look out the windows!

Best Cesar salad in the state . Best bar staff ever at horizons .

Beautiful hotel . Getting married there in 2012!!

Shitty rooms, and if you complain they put you in 231, next to the elevator and above the front door - read elevator music all night and the valets talking outside. Horrible experience.

Valet Michael Murphy saved Christmas . Give this guy a raise.

Dirty spoons and wine glasses. Like chunks stuck to them. Cold lobster bisque . PHONE IN ROOM BROKEN CANT REACH DESK OR ROOM SERVICE Pool and hot tub closed without warning. Will not stay again

See michelle M. At the spa for one hell of a message.

Either bring or ask for an Ethernet cable as the wireless connection can get pretty slow

The Bacon cheese Burger is worth a try.

ask for an even numbered room

Very slow staff or not enough. Always having to wait around.....

Very poor customer service

La comida aunque se escucha muy bien en el menú, es algo mala e inflexible las verduras rostizadas están fritas en aceite y los cortes de carne pudieran tener mejor sabor

Muy bonito Hotel , buen servicio , el personal es muy amable y la vista es hermosa