Great location to walk around Shinjuku, nice views , easy shuttle to/from both area airports , more than enough English speakers to make Americans comfortable . A great base for a trip to Tokyo!

A nice hotel to stay at in Shinjuku. Close to Shinjuku station (about a 10 min walk) and if you don't want to walk, there is a free hotel shuttle that leaves every 20 minutes .

2 free complimentary water bottles (refilled each day with housekeeping), nice city views , nice beds, lounge was awesome, breakfast and evening cocktails were awesome, underground passage to subway.

Extremely beautiful hotel . Plenty of things to do. Close places to eat if you don't prefer the price gouging in the hotel . Close to the subway.

The best! Service, rooms, executive lounge , the fact that it is connected to the subway and you can reach it by Limousine Bus . Staff deserves extra kudo’s

Fantastic location, especially when you account for the free shuttle 3x an hour to Shinjuku Station , and the 2 stations it is connected to via an underground connection

Exec lounge : breakfast is really a light one so you get some more choices downstairs. Quite a lot people here this weekend and everything they serve is disappearing FASTer than they get new available.

Spacious rooms . staff are super friendly . Downstairs restaurant food has SUPERB tomato soup & desserts . Hibtopia Yakiniku Restaurant surprised us by adding Y2400 hidden table rental fee to bill.

Very helpful staff . Location is very convenient with the option to take the metro, shuttle or walk to the Shinjuku station . You can even walk entirely underground.

For first timers to Tokyo . Try Ichira Ramen ... easy simple food! Hilton has a shuttle bus every 20 min to shinjuku station ... youll find a few ichira ramen places there.

Top notch room with a solid shower and bed. Modern amenities abound in this well equipped home away from home

I really like this hotel , the area is nice, the room views amazing, very clean and huge rooms for a Japanese standard

If you get the chance, give the Beer Garden a try. Great price and a some good beer and western influenced appetizers with a Japanese flair!

marble lounge is available for 24 hours . Once you order a cup of coffee , you could have free refill. I recommend to use when you have to kill some tasks.haha

Hiltopia under the hotel is a great gem! Eat at Ashoka if you want exception Indian food . Also hiltopia connects you to the nishi-shinjuku metro stop and the tocheomae(sp) metro stop.

the Hilton Tokyo is another high-end favourite. “If you can afford to splurge, get a room on one of the executive floors ,” Keiko Nagamatsu tells me. Read more

If u wanna go to ginza or roppongi, no need to ride the free shuttle to shinjuku station . There are 2 nearby metro stations that are accessible from the basement of the hotel . Much easier.

Fantastic Executive Lounge and great service overall! Take the Friendly Airport Limousine to and from Narita Airport , rather than a taxi .

Get the Mushroom Risotto or Sirloin Steak Sandwich from the lobby cafe . Excellent hearty and flavoursome choices.

Loved the calmness in the rooms, loved how people was always available to help, an exact example of how Japan is...

Really great services! Nice executive lounge ! The best breakfast buffet in Tokyo I thought.

Chk in staff friendly . Rms have been renovated. Spacy n comfortable beds . Nice n clean . 5star ratings.

Stop by St. George's Bar next to the lobby 8PM to midnight daily to hear the talented Portuguese man sing and play the keyboard. Heartthrob!

The executive floor includes a lounge access. The lounge has a great view of the city , many complimentary drinks and fantastic Japanese breakfasts served every morning. Try to stay there if you can.

Great breakfast buffet . Shuttle bus to/from Shinjuku station (bus shelter #21 outside Keio Department Store ) is handy and runs every 20 minutes .

Basement mall connects to subway station ! Combini down there has affordable drinks and onigiri . Plus international ATM !

Nice business hotel . Very easy to sneak in at Buffet to get Free Coffee in the morning... ;)

Very stylish lobby with good BGM which made me feel as if I was away from the real world. Great hospitality too to make me feel keep coming back.

Service is good! Friendly and helpful staff ! Concierge is where u shd go when in doubt.

Take exit C8 of Nishi-Shinjuku station, you will get easier access between the hotel and Tokyo metro.

The staff can speak excellent English, complimentary wifi and friendly too!

Narrow staircase in lobby - go doesn to Hiltopia and then explore - more than 200 entrances below shinjuku station

You can see My Fuji on a clear day from Executive Lounge

Superb comfort & friendly staff

Love this hotel but sometimes the price is out of control an I stay at the Keio across the street.

Ask for one of the newly renovated rooms . They are really nice.

The 12th floor has rooms that were refurbished in 2013.

Very good service

Happy hour ends at 8:30pm. Arrive early for a good seat.

nice tokyo hotel ... Read more

Convenient location,nice hotel rooms, executive floor is ok nothing special

The room is ok. Closed to Starbucks & Denny's

No complimentary drinking water, a minus point .

I stayed here August 2012 and liked it. I am here currently August 2013 once more and it is horrible. Loud banging, annoying people staying here, rude staff , and shuttle bus is always packed.

good location.

Good breakfast

Service was good. This is more like a business hotel than one for a vacation. Having to pay for wifi in my room is ridiculous.

Hello Tokyo

Try the Strawberry Cake

Great service! Try it.