The till operators have no clue about the point system or any SMSs being send out. Now have to stand in a long cue at what they call customer services. Mind boggling to say the least!!!!

The new big store is awesome

I went to the help desk and the woman there says she won't help me she is busy faxing. So she waves me over to two useless males there.

20 000 Thank U points = R 20????? Seriously? ???????? Who is at the receiving end of deception here????

So I paid cash, crushed my card and gave it to the accounts department. I have never been met with such rudeness and general disdain. I will never buy anything there ever again.

Don't visit after 5pm. No assistance to be found

Cues and clueless! !!!!

Take ur time at the shoe department - no one ever insight for service

These people are not willing to help...send you from one counter to the other...managers dont even respond to calls...useless

Never anyone to assist at the shoe section!!! Whats a girl to do?

Don't expect to pay. Never a cashier around!

really, really dirty . super slow tills with long queues

Shocking service

Such poor service. 20 minutes to find someone to fetch a pair of shoes to try on, only to find they don't have stock.

Must be worst Edgars in SA !!

Worst experience ever had in an edgars. The staff are lackluster and useless